We all want to know if we are making a difference.
We all want to improve the lives of our clients.
Anglicare WA does.
Anglicare WA has adopted a beneficiary performance indicator - the ability of clients to thrive within their lives and relationships - and our performance against this indicator will be at the core of everything we do.
Results Based Accountability (RBA) will help us do that. It is an outcomes based approach that enables services to understand their impact on clients’ lives.
At its heart, RBA asks of us three questions:
How much do we do?
How well do we do it?
Is anyone better off?
Surely if we can answer those three questions we will be well on the way to knowing our impact. We can use RBA’s ‘Turn the Curve’ tool to understand trend data, and construct strategies for improving our outcomes.
Anglicare WA has chosen RBA because it is easy to use, provides a common language, is outcomes focused and it is a framework that staff can embrace.
Anglicare WA is rolling out RBA across all our services – more than 50 of them.
And importantly, we will be sharing our learnings with the sector.
We think RBA will be a useful tool for many other organisations in the community sector.
We will be:
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Keeping you informed through newsletters and online information
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Running seminars and training courses, sharing our own experiences and bringing national and international speakers to WA to share their RBA knowledge
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Offering community sector organisations one-on-one RBA introductory sessions
If you want to receive regular information or explore how you can participate please email rba@anglicarewa.org.au or call Desiree Nangle, Evaluation Project Manager, on (08) 9263 2157.
To download our RBA Fact sheet, click here
***UPCOMING EVENTS***
Mark Friedman
Founder of Results Based Accountability to present two workshops in June.
Mark Friedman is a speaker, consultant and author of the book ‘Trying Hard Is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities’. Mark directs the Fiscal Policy Studies Institute (FPSI) in Santa Fe, New Mexico. His work has been used in over 40 US states and countries around the world, including Australia, New Zealand, the UK, Ireland, the Netherlands, and Norway.
Before founding FPSI in 1996, Mark served as a senior associate at the Center for the Study of Social Policy in Washington, D.C.
Prior to that, Mark served for 19 years in the Maryland Department of Human Resources, including six years as the department’s chief financial officer. In addition to ‘Trying Hard Is Not Good Enough’, Mark has authored a wide range of papers on results based decision making, budgeting, strategic planning and financing.
For information about the workshops and selection criteria - Download Information Flyer
RBA 101 Workshop
Date: Thursday 7th June 2012
Time: 9am - 12pm Workshop / 12:30 - 2pm Panel Session on Program Outcome Measures
Where: City West Receptions, 45 Plaistowe Mews, West Perth
Cost: $200 / NFP: $150 / Students: $80
Contact: rto@anglicarewa.org.au or call 9263 2089 for more information.
Download Registration Form
Train the Trainer - 2 Day Workshop
Date: Tuesday 5th - Wednesday 6th June 2012
Time: 8:30am - 4:30pm
Where: Perth Flying Squadron Yacht Club, Esplanade, Dalkeith
Cost: $550 / NFP: $400
Contact: rto@anglicarewa.org.au or call 9263 2089 for more information.
Download an Expression of Interest Form
"Turning the Curve for Western Australians" is supported by a Western Australian Government Social Innovations Grant through the Department of Communities.
The Department for Communities builds strong, vibrant communities by supporting and advocating on behalf of children, parents and their families, young people, women, seniors, carers, volunteers and non-government organisations.