Emergency Relief

If you are struggling to put food on the table, pay rent or keep up with bills, free-call the Emergency Relief and Food Access Service (ERFAS) who will connect you to your local support services.

Our Emergency Relief and Food Access Service (ERFAS) can help you put food on your table, pay rent or keep up with your bills. We will help you access local support, so call 1800 979 777 during office hours.  

1800 979 777
9.30am – 5pm, Monday – Friday 

Before you make the call, have the following ready so we are able to assist: 

  • A form of identification, such as your driver’s licence. 
  • Your Medicare card or Centrelink card.  
  • Any overdue bills, if you are seeking assistance with these.

* You may be eligible for emergency relief even if you’re not receiving Centrelink income support.