Anglicare WA 23 Adelaide Terrace Perth, WA 6004
This workshop will introduce participants to basic listening skills to meet the immediate needs of a person in a state of crisis.
Accidental Counsellors are people who may not have formal qualifications, but find they are placed in a counselling as a result of requests for help from family, friends, colleagues, and others around them.
This workshop is not an introductory counselling course, but rather will prepare participants to respond appropriately when a person presents as distressed.
Topics covered by this workshop include:
- Situational assessment
- Qualities of effective listeners
- Limit setting and boundaries
- Responding in a crisis
- Debriefing and self care.