Strengthening Community Services

“I think back to how differently my story could have ended if it were not for 
Anglicare WA and the service they provide”

-Anglicare WA client, 2019

Our experience

We cannot achieve our vision alone. Anglicare WA is committed to working in partnership with schools, families, parishes, community groups and government to deliver positive outcomes for the community. As a not-for-profit community service organisation, we are driven by our values, we have close ties to the communities where we work, and we can mobilise volunteers and philanthropic donations to magnify our impact.

Anglicare WA provides services to over 35,000 people each year across the State including:

  • Parenting support
  • Family and domestic violence
  • Housing and homelessness
  • Counselling and separation services
  • Financial counselling
  • Youth services

What are the main issues?

  • Complex social issues, such as preventing family violence or ending homelessness, require strong, meaningful partnerships between Government and the community services sector.
  • Community service organisations provide distinctive benefits to the community based local relationships, access to volunteers and a commitment to reinvest any income back into the community. 
  • In addition to the social benefits of the sector, WA charities also make a significant contribution to the WA economy, making up 7% of the total workforce.1

1Gilchrist, D. J. and P. A. Knight, (2017), WA’s Not-for-profit Sector 2017: The First Report on charities and Other Not-for-profits in WA. A Report for the Western Australian Council for Social Service. Perth, Australia.

What should be done?

Genuine partnership between Government and community services

Community service organisations bring added value to government-funded services, by providing links to local communities and activating local resources. Governments and community service organisations must work together in genuine partnership to deliver high quality, locally-appropriate services to the community. This requires trust, transparency and a commitment to work together for the long term benefit of the community.

Integrated services 

People often require a range of support services simultaneously such as housing, separation services and financial counselling. Government-funded contracts are often developed in isolation from other agencies, leading to multiple, complex data collection systems and measurement tools. We want to work with government to deliver services in an integrated, holistic way that allows people to access the support they need, regardless if their needs span government departments. Outcomes-based commissioning for integrated services would ensure the collection of meaningful, robust measures of change, and reduce the burden of reporting on service outputs.

Adequately fund quality services 

Western Australians deserve to have access to quality, sustainable community services. Yet, as demand for our services is increasing, many State Government funded programs are facing funding constraints. In part, this is due to the increasing cost of providing quality services due to our obligations under the Equal Remuneration Order. We are committed to hiring qualified, caring staff, paying them fairly and ensuring that our clients receive the services they need. In order to so, we must work with Government to ensure community services are adequately funded into the future.

What you can do


  • Educate yourself about the not-for-profit sector in WA


Speak out

Feeling lost?

Anglicare WA offers a wide range of services and with more than 50 service locations across WA, we’re never too far away.

If you’re not sure where to go, call us on 1300 11 44 46.