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Coronavirus (COVID-19) changes to events
To help limit the spread of Coronavirus (COVID-19), Anglicare WA may have to change event times and locations, or cancel an event. We will advise registered attendees of any changes to event scheduling as they occur.
As part of these adjustments, we will need to keep a record of attendance to in-person events, including contact details of the attendees. If you are experiencing flu-like symptoms before the event, we ask that you inform us.
These adjustments will help to ensure the health and safety of people accessing our events plus our staff.
Anglicare WA 44 Collie Street Albany, WA 6330
'Dealing with De-Escalation' explores how to address client presentations that involve aggression or complexity using a person-centred approach.
This workshop challenges the lens through which we interpret and understand difficult client behaviour. Join us as we gain increased insight and explore understanding, self-awareness and an alternative, client-centred way of responding.
Aims for this workshop:
- To develop a personalised safety plan and self-care plan
- To have an improved understanding of aggressive and complex client presentations and the strategies to engage effectively
- Strategies to manage one's own response to client aggression and complexity
- Strategies to de-escalate situations in a person centred way