
We Want to Hear Your Thoughts
We encourage you to give us feedback and promise to provide a safe environment for you to be heard in.
The purpose of our complaints system is to improve our services. We are interested in what you have to say and we will ensure that complaints are dealt with respectfully and quickly. There are several ways to submit your complaint, feedback or suggestion.
- In Person
Tell an Anglicare WA staff member you are in contact with - Email
Email us directly via feedback@anglicarewa.org.au - Phone
Call us directly on 1300 11 44 46 - Social Media
Send us a direct message for private support on Facebook or Instagram - Post
Letters can be mailed to:
Complaints
GPO Box C138
EAST PERTH WA 6892
Easy English
The Feedback and Complaints Easy English is a simplified document designed to help individuals understand how to give feedback or make complaints to Anglicare WA. It uses clear, accessible language to explain:
- What feedback and complaints are
- Why they are important
- How to give feedback or make a complaint
- What happens after a complaint is made
- How Anglicare WA will respond
- What to do if you're not happy with the response
This version is tailored for people who may have difficulty understanding complex documents, including those with cognitive disabilities, low literacy, or English as a second language.