Active Response Bereavement Outreach (ARBOR)

Suicide is not a singular tragedy, it has multiple consequences. ARBOR is here to soothe and support people going through bereavement, and help manage any issues that may arise in life.

If you are in crisis or immediate danger, please attend your nearest emergency department or call emergency services on 000.

To speak to the Anglicare WA team to access support, call 1300 11 44 46.

For further support contact:

Lifeline- Phone 13 11 14
Suicide call back service- Phone  1300 659 467
Beyond Blue- Phone 1300 22 4636

Mental Health Emergency Response Line (MHERL)

What is ARBOR?

ARBOR stands for Active Response Bereavement Outreach. 

ARBOR is a free service offering short-medium term grief counselling, practical & emotional support, appropriate referral support, volunteer lived-experience peer support, and support groups to people recently impacted by losing loved ones to suicide.

ARBOR Suicide Bereavement Counsellors can provide support and strategies for managing grief, as well as refer you to other Anglicare WA services if required. Counselling sessions are an hour long and can be one-on-one, or involve multiple clients. Initial appointments can be facilitated in your home.

ARBOR lived-experience peer volunteers are people who have experienced bereavement by suicide, helping others through similar situations. Lived-experience peer volunteers attend the ARBOR newly bereaved groups in conjunction with the grief counsellor to provide support and empathy to participants. 

ARBOR is designed to be as inclusive as possible and is appropriate for a culturally and linguistically diverse range of clients. Suicide bereavement support is offered to Aboriginal people and communities through partnerships with local Aboriginal specialist services.

How can ARBOR be accessed?

Arrange an appointment with ARBOR over the phone on 1300 11 44 46, or via email at

ARBOR also offers telephone counselling via appointment only (note: this is not a crisis line. Please phone Lifeline on 13 11 14 if you are in crisis). Please phone 1300 11 44 46 to discuss booking an appointment. 

Professionals may also refer a client to ARBOR. If you are from an agency, please email to request a referral form.

Alternatively, you can reach out to our team by completing the contact form below. Once submitted successfully, we will be in contact shortly.


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ARBOR is located at all metro Anglicare WA offices. The service can provide telephone counselling to clients who have difficulty travelling or reside in regional and remote regions of WA and home visits are available throughout the Metro area.

Please phone 1300 11 44 46 to make a booking or find out more.


Feedback and Complaints

We welcome feedback and suggestions for improving our services.

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ARBOR is funded by the WA Primary Health Alliance as the operator of the three WA Primary Health Networks.

ARBOR works closely with organisations within the Perth Metro area and has a Memorandum of Understanding with services such as the City of Armadale, Samaritans WA, and the Jesuits (Vic).

Feeling lost?

Anglicare WA offers a wide range of services in 83 locations across WA, we’re never too far away.

If you’re not sure where to go, call us on 1300 11 44 46.

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